{"id":97428,"date":"2023-09-21T17:49:04","date_gmt":"2023-09-21T15:49:04","guid":{"rendered":"https:\/\/www.tirolergoldschmied.it\/?page_id=97428"},"modified":"2026-02-16T16:37:09","modified_gmt":"2026-02-16T15:37:09","slug":"return-portal","status":"publish","type":"page","link":"https:\/\/www.tirolergoldschmied.it\/en\/return-portal\/","title":{"rendered":"Return portal"},"content":{"rendered":"

Welcome to the return portal<\/strong><\/p>\n

Commission here very simply:
\n1. exchange or change<\/strong> of ring size with or without engraving, or shortening of chains and bracelets,
\n2. a repair,<\/strong>
\n3. the return<\/strong> of your jewelry.
\nYou will then receive your return slip for the return shipment. For each return, the cost of return shipping is 20\u20ac, no matter what the order value was. For exchanges over 800\u20ac, there is no return shipping cost. For an exchange under 800\u20ac, there is a return shipping cost of 20\u20ac. There are no return shipping charges for any modification or repair.
\nYou can also contact us for your questions at the following number: +39 0473 945 028<\/strong> or by e-mail shop@tirolergoldschmied.it<\/a><\/strong>.<\/p>\n

We would like to remind you again that personalized jewelry, custom-made Products and goods ordered specifically for the Customer (e.g., special sizes, color preferences for gemstones and gold) are excluded from exchange and return.<\/p>\n

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