Return portal

Welcome to the return portal

Commission here very simply:
1. exchange or change of ring size with or without engraving, or shortening of chains and bracelets,
2. a repair,
3. the return of your jewelry.
You will then receive your return slip for the return shipment. For each return, the cost of return shipping is only 10€, no matter what the order value was. For exchanges over 500€, there is no return shipping cost. For an exchange under 500€, there is a return shipping cost of 10€. There are no return shipping charges for any modification or repair.
You can also contact us for your questions at the following number: +39 0473 945 028 or by e-mail shop@tirolergoldschmied.it.

We would like to remind you again that personalized jewelry is excluded from exchange and return.